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The Calif. Dept. of Insurance announced it is issuing a mandatory one-year moratorium on insurance non-renewals and cancellations for homeowners impacted by the Southern California wildfires.
Those within the perimeters or adjoining ZIP Codes of the Palisades and Eaton fires in Los Angeles County will be shielded for one year from the Governor’s January 7 emergency declaration regardless of whether they suffered a loss.
As firefighters continue to battle wildfires across the region, the Department may issue a supplemental bulletin if additional ZIP Codes are determined to be within or adjacent to a fire perimeter subject to this declared state of emergency for Los Angeles and Ventura counties.
To provide additional stability for communities near the wildfires, the insurance commissioner also issued a Notice calling on all insurance companies to stop any pending non-renewals or cancellations for any properties located near wildfires, if they are not already protected by the mandatory moratorium. This includes non-renewals issued up to 90 days prior to January 7, but taking effect after the start of the wildfires. This pause on non-renewing and cancelling policies would last six months as impacted communities begin the recovery process. In addition, Commissioner Lara called on insurers to offer beyond the 60-day grace period under existing law for policyholders in the immediate affected wildfire areas, to pay their home insurance premiums given the challenges that many policyholders in these areas are having right now.
Residents can go to the Department of Insurance website to see if their ZIP Code is included in the moratorium. Consumers should contact the Department of Insurance at 800-927-4357 or via chat or email at insurance.ca.gov if they believe their insurance company is in violation of this law, or have additional claims-related questions.
The commissioner also announced a free two-day insurance support workshop on January 18 and 19 to help survivors understand their insurance policies and the claims process, while also providing information about available resources for rebuilding and recovery. This workshop is open to all those impacted by the recent wildfires. Additionally, the Department is planning another insurance support workshop for those affected by the Eaton Fire and others in Northeast Los Angeles County. Call 800-927-4357 to schedule a one-on-one appointment with a Department of Insurance expert.
January 10, 2025
